Refund policy
Last updated: October 17, 2026
Returns
You have 30 days from delivery date to request a return depending on the items in your order.
Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the return instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary.
Unfortunately, we cannot accept returns on customized items, sale items, digital downloads or gift cards.
Contact us to ask about return options and how to start a return by following the instructions in the contact section of this policy.
How to start a return
Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.
Contact us before returning an eligible item by following the instructions in the contact section of this policy.
Unless we state otherwise or applicable law requires otherwise, you are responsible for return shipping costs for change-of-mind eligible returns.
Damages and issues
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item by following the instructions in the contact section of this policy.
Exceptions and non-returnable items
Some items may not be eligible for return, as stated in the return terms above or on the product listing website.
Contact us if you have questions about whether a specific item can be returned by following the instructions in the contact section of this policy.
Exchanges
Contact us to ask about exchange options before returning your item by following the instructions in the contact section of this policy.
Refunds
We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If you do not see your refund within a reasonable period of time since your refund was approved, contact us at support@adventureandprints.com.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
Contact
To request a cancellation, start a return, inquire about a return, received wrong item, ask about an exchange or report damaged items, please contact us at support@adventureandprints.com. Make sure you provide your order number in the subject line and body of your email with receipt or proof of purchase.